COVID-19 Response

Cleaning with Care – Our Coronavirus Response

January 13, 2025 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

  • Stringent sick policies
  • High focus on hand washing and use of hand sanitizer
  • Observing physical distancing, and eliminating hand shaking
  • Increased frequency of disinfection of vehicle touch points
  • Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

  • Let us know if anyone in your home is self isolating or quarantined – we will reschedule your appointment
  • Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
  • We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: 

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones

President

Alberta Carpet & Furnace Cleaning

Alberta Furnace Cleaning Reviews

This company knows their stuff, provides great customer service and excellent work. I’m totally happy with how the two very friendly annd knowledgeable associates cleaned my furnace, vents, dryer vent and AC coil. I will certainly book my next appointment with them.

- Mark

The technicians were efficient and very friendly. They explained what they how and what they were doing. The only thing was there was some sort of residue left on the concrete from their truck all the way to our front door that was not there before they arrived. (Dark stains on our driveway, walkway and front steps leading into the house).

- Maureen Miyagishima

Alberta Furnace crews are professional and thorough from appointment to home service. I had my furnace serviced by someone else before and I can say that Alberta Furnace is far better. They protect the corners, walls and floors of the house and leave no marks behind. Their equipments are state-of-the-art. The best in what they do! Price is fair as well.

- Antonio Jr Reyes

A big shout out to Andrew and Aaron from Alberta Furnace Cleaning. My husband and I had recently renovated our home and were noticing a fine dust on everything that I couldn’t keep up with. Andrew and Aaron came in and cleaned the furnace, air conditioning unit and all the duct work. It was shocking to see what the found - construction debris, dog toys, tennis balls etc. They definitely have the equipment to thoroughly clean the mechanical and duct work. Both workers used care in removing vent covers, and cleaned all surfaces, properly replacing the grills when done. They were on time, efficient, polite and respectful of ourselves and our home. I could not be happier.

- Kerri Davis

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