Google Rating

4.7

Heather Turner

12:44 03 Sep 21

The team showed up within the time frame given. They were very friendly and helpful. In addition to the furnace and duct cleaning, I also had my dryer vent cleaned. Great job and quicker than I thought it would take.

Shauna Auger

17:01 21 Aug 21

Very responsive as soon as I called I received a quote and I was booked in quite fast once I chose to go ahead with them. The crew was exceptional, very mindful of floors walls etc. Used blankets and window access to run hoses as needed so they wouldn't mark walls or floors. I really appreciated that and did not have to ask. Secondly they were efficient and fast, and explained everything to me. As well as discussing any items that I did not need and/or anything that was additional to quote, before doing the work, so no surprises!! Only variances from quoted price was number of vents in my home and that was because I missed some when I counted. After completing job everything was cleaned up, including excess dust near vents. They also went through anything that they found and a few other items such as humidifier, as it required a new filter. I had no clue no one ever explained the unit to me before. They helped explain what it needed and where to get it! This was above and beyond their scope of work and I was very appreciative of the information!!! Their pricing was midline it was not the cheapest quote nor the highest. They were recommended to me and the quality and service was definitely worth every dollar!!!

Christine Miller

17:40 14 Aug 21

We were having issues with air conditioning and our repairman said we needed our ducts cleaned ASAP. Alberta Furnace was able to come out first thing the next day. The call operator was friendly and made sure to walk me through the pricing so there was no surprises. Both reps showed up on time and were polite and courteous. They explained everything in great detail. They were careful with their long hoses to not scrape up the walls and gave advice to maintain our furnace and air conditioner ongoing. All in all it was an excellent experience! Would definitely book with them again and would recommend!

Katy Rogal

16:54 05 Aug 21

Andrew and his team provided courteous and friendly service. They showed up on time and clearly explained all of the work that they did. All fees were as expected from the quote with no unexpected costs. They were thorough and efficient. We had our ducts, AC coil, dryer vent and central vacuum system cleaned and are happy with the service. We would recommend and use them again.

Candace Van Gaalen

16:41 05 Jun 21

I had a good visit! Used their service 2 years ago for furnace cleaning and dryer vent cleaning. Did a second cleaning with them just recently. Both times the men where very polite, informative and quick. I appreciate the call before hand to know when to expect them. Also during Covid they followed all appropriate health standards to make keep me and them safe. Thanks for a job well done!

Andrea N

05:31 25 May 21

Called about strange burning smell coming from vents, called AB Furnace, the two gentlemen were so professional, put my mind at ease and even repaired what the last furnace cleaners damaged! They educated me on maintenance and what & when to check for things. Cost was way below value, had a wonderful experience and booked them for my next cleaning. Outstanding service!

Dana Bellemare

19:56 18 May 21

The two technicians (Andrew and Dylan) were very professional and worked quickly and efficiently! They both were very polite and were informative of how I should maintain my furnace and duct cleaning. I am very pleased with the work and will definitely recommend them to anyone. I will also continue to use this company for future problems and maintenance!

Sophia Mah

18:23 17 May 21

I had my ducts and vents cleaned in March 2021 and I was impressed by how thoughtful Richie was. As he cleaned the ducts, he made sure to not leave a mess when he went from room to room. When it came to the dryer duct, Richie even cleaned up the giant dust bunny that he pulled out, and this was outside! I would definitely be back for my next duct and vent cleaning with Alberta Furnace Cleaning! Thank you to both Xianglong and Richie!

S A

21:13 30 Apr 21

First time using Alberta Furnace cleaning. Started searching for a company on google, and they had a lot of positive reviews. So we decided to give them a call. Impressive ! A Very positive experience. Their customer service folks were very polite, professional and easy to deal with. The two technicians we got were also professional, respectful and very honest. They did a good job. We absolutely recommend this company. They treat their customers like familly.

Annette Nicholas

01:48 13 Apr 21

Shout out to Alberta furnace cleaning . Good price , did a great job. House feels so much better. The guys were happy answered all our questions, and very professional. Thanks again

Karen Kincade

18:10 23 Feb 21

They came early and did an amazing job cleaning all of our vents, making our dryer vent clean as a whistle and making our home safe and clean again! I had my 10 month old at home at time and they were so kind about making sure he was okay with the noise. Cannot thank them enough for their work! Get your services done by them everytime!

Alex Kienapple

19:22 25 Jan 21

Called for furnace and vent cleaning on a Friday and the service was completed on a Monday morning. The technicians were on time, polite and efficient. It was -25 outside so it was appreciated that the service only took approximately 1 hour. Would definitely recommend and will be a repeat customer.

Scott Garner

20:33 05 Jan 21

Fantastic service! Prompt, courteous, clean and very professional. The actual price was less than the original quote. If your looking for a great company, look no further.

Giselle Denis

15:59 24 Nov 20

We are very happy with the thorough cleaning of our 2 furnaces. They showed us new filter options that have a 15 year warranty that you can maintain by cleaning every 3 months easily with a hose, or in the sink. Rather than replacing cheap disposable filters every 3 months, we opted for these new cleanable ones and the air feels much cleaner. They capture the finer dust. My only complaint would be that the company could give a solid arrival time. They gave us a one and a half hour window the morning of, but it would be better if they could give us an exact arrival time. Here’s a pic of the filters we bought. Pricey at $189 each but we liked the 15 year warranty.

Ben Budu

01:18 21 Nov 20

Two techs arrived for this work. First time using this company for this job for carpet cleaning two months ago and this job today. Really professional in introduction and interaction. I already had an estimate but they recommended cleaning of dryer vents. After more than 10yrs of never cleaning I knew it had it be done. They did a super excellent job. I was aware of all pricing and agreed to it before work commenced. All in all very satisfied. Will definitely use them again.

Cindy Grier

17:57 10 Nov 20

Andrew and Justin were timely, efficient, polite, professional and helpful. I have used This service for many years and this was the most impressive service I have seen. Andrew was helpful with his knowledge and suggested things I have never heard before. He took the time to explain things - things I have never heard of even though I have lived here for 14 years - these guys deserve a raise!! Wish I could request them next time!

Corey McDonough

19:59 21 Oct 20

Both technicians were very polite, on time and professional. Answered my questions in good detail. Prices for the services I requested were good and reasonable. Came into the house wearing clean uniforms and wore boot covers to walk around the house in. Left no mess whatsoever. The cleaning will make a big difference in my furnace and ac unit lifespan. Would reccomend their services to anyone! Thanks very much!

Nora Clemenger

20:27 23 Sep 20

Service (including dryer vent cleaning) was professionally handled, in a timely way, with care taken to observe pandemic protocols. Everyone (office staff/dispatchers/service providers) was efficient, friendly, and I definitely recommend Alberta Furnace Cleaning.

Liz Hamblin

18:34 16 Sep 20

Prompt, courteous and followed all covid safe policies. They did a great job!

Derick Gauw

21:20 02 Sep 20

Customer service/Phone operators were really warm and professional. The technicians were really nice. Came in and did the job very well, cleaned all of the vents and ducts. Heating system was old and probably was never cleaned before so there was a lot of black residue but the technician dude cleaned everything up. Would recommend their service. 5 stars

Stephanie and Dustin Marling

15:27 01 Sep 20

Technicians were extremely helpful, professional and efficient. Will definitely be using Alberta Furnace and have already recommended to family to book their cleaning!

Mattana Sham

16:21 31 Jul 20

Andrew M and his colleague were very professional and efficient when they came to clean our furnace and ducts. They spread a big cloth over all our floor coverings to ensure they kept our house clean while they did what they were assigned to. We happened to have a bird's nest inside our dryer vent ? but they spent extensive time thoroughly emptying it all out to ensure our dryer will be able to properly circulate its air outside, and explained to us how to prevent this from happening again. They took before and after photos of our central vac system. They were both polite, respectful and knowledgeable. Thanks!

Amanda Hart-Dowhun

17:14 26 Jul 20

They were reasonably priced and had exceptional communication and customer service. When I needed to reschedule last-minute, they accommodated it and made it quick and easy. They called when they were on the way to give us a heads up, which was nice. During the appointment, the techs were polite and efficient. I would recommend using them and will likely book them again for our next furnace cleaning.

Leanne Ma

17:16 25 Jul 20

Andrew and Tic were absolutely exceptional, courteous, informative and considerate whilst carrying out the cleaning. 5 Stars ⭐️⭐️⭐️⭐️⭐️ rated for their excellent service. Extremely happy with their service and will definitely use them again.

Tanis Eaker

23:20 09 Jul 20

Mostly very good, but they did not tell me they needed a garbage bag, so just emptied one of mine. Also, had to request one of the men to put on mask to come close to me. They left everything very clean, I have used this company before and generally am pleased. They asked if I wanted some extra work and did it for a reasonable price. I wondered if when they cleaned the exhaust for the dryer there was something should have been done different as my first load in there came out with a HUGE amount of lint in the lint catcher, never had that before.

Charles Gordon

17:36 25 Jun 20

Benito and Arnold where great and explained everything. They were done really quick and came on time as promised. Everything was great! Would definitely recommend and use them again!

Rob Reeves

21:42 06 Jun 20

Andrew and his colleague were absolutely exceptional! Courteous, informative and considerate whilst carrying out the cleaning. Really happy with their service and will definitely use them again. The price is a little high but i feel its worth it as the job was done right!

Danie Ekonomakis

23:39 03 Jun 20

Hands down some of the best service we've received within any industry! *5 Stars All the Way!* ☺️ We've had our furnace, vents & A/C Coil cleaned by Alberta Furnace twice since moving into our home. They make the entire process extremely smooth & effortless. I scheduled with them via Facebook this time which was a breeze! They've always stayed true to quotes they've given us and their technicians are super professional. Can't recommend them enough!

Patricia Anderson

19:32 15 May 20

Everything about this was GREAT !! Booking the service was so simple - followed by a phone call to confirm details and set the date for the next day ! I received a call in the morning to advise of the arrival time - Richie and Norsheady arrived exactly as scheduled - very nice gentlemen, so quick, quiet and efficient - the furnace and the dryer vent package is a good deal - the air in my house smells fresher already

Kasandra Worbeck

18:12 06 May 20

The guys that came to the house were amazing. Very polite, professional and respectful. With everything going on they went through a covid protocol and I was very please with the service form them. The office staff was great when I booked my appointment. I was told they would call between 8 and 9 am to confirm the window they would be coming. I didn’t receive that call until 10:30 and when they called they were very short and the lady hung up on me while I was still talking. Not impressed as I had some questions, but the guys were able to assist me. It’s a good thing the guys were so amazing as they are what would bring me back to use this company.

Terry Smith

17:13 05 May 20

I had my furnace cleaned beginning of May by Ha and Xianglong. They were very professional and very polite! They explained what they needed to do and the price of how much it will cost. It came to exactly what they quoted me and they did explain that it could go lower or higher. I would recommend them as they did a wonderful job, very polite, explained things. I am very happy with their service!!

Alexis Kiselyk

22:17 18 Mar 20

I called and they were able to come the next day! Arnold and Lei were very courteous, professional, and efficient and I am very happy with having called Alberta Furnace Cleaning to clean my ducts and furnace. I was called ahead to confirm their window of arrival and feel like the air quality in my home is already better! Thank you!

Michael Shandro

23:43 08 Mar 20

I found the ad on Facebook that included all vents in the house. I prefer that type of inclusive pricing to one where it starts at $99 and you add more for each vent. So I booked it. As long as Alberta Furnace Cleaning has the all inclusive pricing, I will continue to use them. Also, the scheduling system worked great. I was able to get a Saturday appointment with no issues.

Edmonton Mama

08:29 26 Feb 20

Wonderful experience with Alberta Furnace Cleaning. Guys showed up on time, ready to work. Very polite and professional. They got the job done well in a timely manner with very minimal mess. They even laid down mats so their shoes didn't get my floors dirty. Very impressed, would definitely use their services again.

Duck Lewis

17:43 11 Feb 20

I had my furnace cleaned this past weekend by Alberta Furnace. Not only did they respond quickly they gave me great price and had the job done in a timely manner. I had two great technicians (Lei and Andrew) that came and did an amazing job, as well as tell me about furnace care. They came with a great attitude and explaining the process as they went, allowing me the information about how things work. They followed up with a dryer vent cleaning (at a discount) and as well as a reusable filter for the furnace. (Which has been good so far).

Kelsey MacLeod

16:39 07 Jan 20

We scheduled a full clean + dryer vent cleaning and everything was very professional! The lady who took my call and scheduled the booking was very friendly and had great customer service! The two gentlemen that came to do the cleaning were super friendly, respectful and very efficient. It did end up costing more than was quoted, only because we had way more vents than I even knew of! They were always transparent about that cost and that it might be more if they found more vents. We are very satisfied clients and would highly recommend their services. 🙂

John Andrawous

19:46 25 Nov 19

Pros: The 2 technicians (Dillan & Edison) did a fantastic job. They were very thorough, and explained everything they were doing in detail. Throughout the appointment they offered various additional options/services that they were able to provide. Great job! Cons: I felt it was a little pricey. I knew the price before the actual appointment, but agreed to it because they were recommended by Furnace Solutions. However, the quality of work done was wonderful.

Edith Martin

19:04 22 Nov 19

Very pleased with the service. The technicians were very knowledgeable and did an excellent job. On time, efficient, tidy and helped us learn some things we didn't know about our new home. Will highly recommend this company to others.

Jenna Topola

21:53 21 Nov 19

Shady and Ariel did an amazing job of our furnace and were so respectful of my dogs and sleeping child! My baby even slept through the vent cleaning in his room! Amazing! Highly recommend these technicians or Benito who clean our furnace at our old home and he was great too.

Wendy Matthezing

19:40 19 Nov 19

Service beyond expectation. The team arrived on time, they were efficient and very knowledgeable. Andrew and his partner (sorry forgot the name) were kind and true professionals. They saved our family from a huge fire hazard with our dryer vent being clogged. We had no idea. We look forward to having Alberta Furnace Cleaning back again. Keep up the good work!!

Sheryll Cirujano

19:12 01 Nov 19

Staffs are all professional starting in the booking of our appointment. 2 guys who came over to do the service are nice and very informative. Over all 2 thumbs up for you guys!!! We will definitely refer your company to our friends!!! Thank you...

J. Kraska

18:51 30 Oct 19

During every step of this process from booking, to confirming the appointments, to the techs showing up, this company has done amazing. Today I had Bendito and Mike as my technicians and they were quick, funny, informative, and knowledgeable. They genuinely cared about the work they were doing, keeping my home safe, ensuring that they kept me informed of the entire process, and were not afraid to let me follow them around to learn things. Both gentleman were happy to point out things they saw, or to watch for in future as well as make recommendations as to what I may want to look at in future. I was also impressed that your techs carried washable filters as this is something I have had a heck of a time finding for a reasonable price point. I will definitely use you again in future, and recommend to others.

Howard&Betty

18:57 27 Oct 19

Effective, Efficient, Cost Competitive: Have used AB Furnace Cleaning a number of times over they years. Easy to book the appointment. Notified us of window when they would arrive and did so. Technicians, Arnold and Michael were very courteous & friendly. Excellent service. We highly recommend and will be hiring them again in the future. Thank you!

N Halabi

16:33 23 Oct 19

The entire process from the estimate, booking the appointment, to the actual service itself has been hassle free. Communication has been 10/10. Everyone I spoke with on the phone was very pleasant & knowledgeable. The tech's Andrew & Ador were fantastic. Right on time, respectful of the house, very polite, & mindful of the cat & dog. Everything was explained up front, & I was kept well informed during the whole appointment. I will definitely have them back when it's time.

Terry Mitchell

04:12 23 Oct 19

I would like to take this opportunity to express my appreciation of the professionalism that the service technician (Andrew) exhibited during the inspection of our furnace and the cleaning of our heating ducts. The entire service was completed in a timely fashion with careful attention to ensure no interruption of our ongoing activities at the time. The technician was eager to provide answers to any questions that came up and made sure we were aware of what was all involved in our service package. A very enjoyable and satisfying experience! Thanks!!

Carolyn Leppington

20:53 19 Oct 19

This was the first time I had the furnace cleaned at this home. Benito and Thuy took the time to explain the process and answer the numerous questions I had to ensure that the cleaning was going to be thorough. Benito explained why they used a whip agitator instead of a brush (so it can pass through elbows), and the different processes used in cleaning upstairs versus downstairs vents. After the cleaning, Benito reviewed the findings: Our vents were pretty clean, old humidifier should be cleaned or removed, removal of filthy washable filter. In addition, Benito and Thuy were both friendly and kind to my house. I will be requesting them next time!

Sara Lafleur

15:58 15 Oct 19

Andrew and his work partner we’re so very nice, very courteous, hard working and we’re very sweet to my 2 year old son. Andrew answered all my questions and knew what he was talking about. They went out of their way to fix things and clean things that were not part of their job like cleaning the little dryer vent duct inside my dryer and screwed in the duct tubing that wasn’t fastened into my wall correctly. They do a call back quality check which I love, kept my house clean and had something over my front door to only let the tube come in so the cold didn’t come in. Will always go with Alberta Furnace Cleaning. Thank you guys!!

Dr. Stephanie Liu

02:41 04 Oct 19

Great experience on the phone with Evan scheduling our appointment. The two techs that came to our house Benito and Arnold were excellent - very friendly and knowledgable. They did a great job cleaning our furnace and we are very happy with the service we received Alberta Furnace.

syndy berko

23:26 18 Sep 19

I just got my vents and furnace cleaned today and the 2 guys that came in were super nice and informative. I was really happy with the service they provided. thank u

Jesse Piech

17:37 03 Sep 19

Great service and great work. Fair prices. Super friendly. Great experience. Thank you

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