Google Rating

4.7

Ben Budu

01:18 21 Nov 20

Two techs arrived for this work. First time using this company for this job for carpet cleaning two months ago and this job today. Really professional in introduction and interaction. I already had an estimate but they recommended cleaning of dryer vents. After more than 10yrs of never cleaning I knew it had it be done. They did a super excellent job. I was aware of all pricing and agreed to it before work commenced. All in all very satisfied. Will definitely use them again.

Cindy Grier

17:57 10 Nov 20

Andrew and Justin were timely, efficient, polite, professional and helpful. I have used This service for many years and this was the most impressive service I have seen. Andrew was helpful with his knowledge and suggested things I have never heard before. He took the time to explain things - things I have never heard of even though I have lived here for 14 years - these guys deserve a raise!! Wish I could request them next time!

Corey McDonough

19:59 21 Oct 20

Both technicians were very polite, on time and professional. Answered my questions in good detail. Prices for the services I requested were good and reasonable. Came into the house wearing clean uniforms and wore boot covers to walk around the house in. Left no mess whatsoever. The cleaning will make a big difference in my furnace and ac unit lifespan. Would reccomend their services to anyone! Thanks very much!

Nora Clemenger

20:27 23 Sep 20

Service (including dryer vent cleaning) was professionally handled, in a timely way, with care taken to observe pandemic protocols. Everyone (office staff/dispatchers/service providers) was efficient, friendly, and I definitely recommend Alberta Furnace Cleaning.

Liz Hamblin

18:34 16 Sep 20

Prompt, courteous and followed all covid safe policies. They did a great job!

Derick Gauw

21:20 02 Sep 20

Customer service/Phone operators were really warm and professional. The technicians were really nice. Came in and did the job very well, cleaned all of the vents and ducts. Heating system was old and probably was never cleaned before so there was a lot of black residue but the technician dude cleaned everything up. Would recommend their service. 5 stars

Stephanie and Dustin Marling

15:27 01 Sep 20

Technicians were extremely helpful, professional and efficient. Will definitely be using Alberta Furnace and have already recommended to family to book their cleaning!

Mattana Sham

16:21 31 Jul 20

Andrew M and his colleague were very professional and efficient when they came to clean our furnace and ducts. They spread a big cloth over all our floor coverings to ensure they kept our house clean while they did what they were assigned to. We happened to have a bird's nest inside our dryer vent ? but they spent extensive time thoroughly emptying it all out to ensure our dryer will be able to properly circulate its air outside, and explained to us how to prevent this from happening again. They took before and after photos of our central vac system. They were both polite, respectful and knowledgeable. Thanks!

Amanda Hart-Dowhun

17:14 26 Jul 20

They were reasonably priced and had exceptional communication and customer service. When I needed to reschedule last-minute, they accommodated it and made it quick and easy. They called when they were on the way to give us a heads up, which was nice. During the appointment, the techs were polite and efficient. I would recommend using them and will likely book them again for our next furnace cleaning.

Leanne Ma

17:16 25 Jul 20

Andrew and Tic were absolutely exceptional, courteous, informative and considerate whilst carrying out the cleaning. 5 Stars ⭐️⭐️⭐️⭐️⭐️ rated for their excellent service. Extremely happy with their service and will definitely use them again.

Tanis Eaker

23:20 09 Jul 20

Mostly very good, but they did not tell me they needed a garbage bag, so just emptied one of mine. Also, had to request one of the men to put on mask to come close to me. They left everything very clean, I have used this company before and generally am pleased. They asked if I wanted some extra work and did it for a reasonable price. I wondered if when they cleaned the exhaust for the dryer there was something should have been done different as my first load in there came out with a HUGE amount of lint in the lint catcher, never had that before.

Charles Gordon

17:36 25 Jun 20

Benito and Arnold where great and explained everything. They were done really quick and came on time as promised. Everything was great! Would definitely recommend and use them again!

Rob Reeves

21:42 06 Jun 20

Andrew and his colleague were absolutely exceptional! Courteous, informative and considerate whilst carrying out the cleaning. Really happy with their service and will definitely use them again. The price is a little high but i feel its worth it as the job was done right!

Danie Ekonomakis

23:39 03 Jun 20

Hands down some of the best service we've received within any industry! *5 Stars All the Way!* ☺️ We've had our furnace, vents & A/C Coil cleaned by Alberta Furnace twice since moving into our home. They make the entire process extremely smooth & effortless. I scheduled with them via Facebook this time which was a breeze! They've always stayed true to quotes they've given us and their technicians are super professional. Can't recommend them enough!

Patricia Anderson

19:32 15 May 20

Everything about this was GREAT !! Booking the service was so simple - followed by a phone call to confirm details and set the date for the next day ! I received a call in the morning to advise of the arrival time - Richie and Norsheady arrived exactly as scheduled - very nice gentlemen, so quick, quiet and efficient - the furnace and the dryer vent package is a good deal - the air in my house smells fresher already

Kasandra Worbeck

18:12 06 May 20

The guys that came to the house were amazing. Very polite, professional and respectful. With everything going on they went through a covid protocol and I was very please with the service form them. The office staff was great when I booked my appointment. I was told they would call between 8 and 9 am to confirm the window they would be coming. I didn’t receive that call until 10:30 and when they called they were very short and the lady hung up on me while I was still talking. Not impressed as I had some questions, but the guys were able to assist me. It’s a good thing the guys were so amazing as they are what would bring me back to use this company.

Terry Smith

17:13 05 May 20

I had my furnace cleaned beginning of May by Ha and Xianglong. They were very professional and very polite! They explained what they needed to do and the price of how much it will cost. It came to exactly what they quoted me and they did explain that it could go lower or higher. I would recommend them as they did a wonderful job, very polite, explained things. I am very happy with their service!!

Alexis Kiselyk

22:17 18 Mar 20

I called and they were able to come the next day! Arnold and Lei were very courteous, professional, and efficient and I am very happy with having called Alberta Furnace Cleaning to clean my ducts and furnace. I was called ahead to confirm their window of arrival and feel like the air quality in my home is already better! Thank you!

Michael Shandro

23:43 08 Mar 20

I found the ad on Facebook that included all vents in the house. I prefer that type of inclusive pricing to one where it starts at $99 and you add more for each vent. So I booked it. As long as Alberta Furnace Cleaning has the all inclusive pricing, I will continue to use them. Also, the scheduling system worked great. I was able to get a Saturday appointment with no issues.

Edmonton Mama

08:29 26 Feb 20

Wonderful experience with Alberta Furnace Cleaning. Guys showed up on time, ready to work. Very polite and professional. They got the job done well in a timely manner with very minimal mess. They even laid down mats so their shoes didn't get my floors dirty. Very impressed, would definitely use their services again.

Duck Lewis

17:43 11 Feb 20

I had my furnace cleaned this past weekend by Alberta Furnace. Not only did they respond quickly they gave me great price and had the job done in a timely manner. I had two great technicians (Lei and Andrew) that came and did an amazing job, as well as tell me about furnace care. They came with a great attitude and explaining the process as they went, allowing me the information about how things work. They followed up with a dryer vent cleaning (at a discount) and as well as a reusable filter for the furnace. (Which has been good so far).

Kelsey MacLeod

16:39 07 Jan 20

We scheduled a full clean + dryer vent cleaning and everything was very professional! The lady who took my call and scheduled the booking was very friendly and had great customer service! The two gentlemen that came to do the cleaning were super friendly, respectful and very efficient. It did end up costing more than was quoted, only because we had way more vents than I even knew of! They were always transparent about that cost and that it might be more if they found more vents. We are very satisfied clients and would highly recommend their services. 🙂

John Andrawous

19:46 25 Nov 19

Pros: The 2 technicians (Dillan & Edison) did a fantastic job. They were very thorough, and explained everything they were doing in detail. Throughout the appointment they offered various additional options/services that they were able to provide. Great job! Cons: I felt it was a little pricey. I knew the price before the actual appointment, but agreed to it because they were recommended by Furnace Solutions. However, the quality of work done was wonderful.

Edith Martin

19:04 22 Nov 19

Very pleased with the service. The technicians were very knowledgeable and did an excellent job. On time, efficient, tidy and helped us learn some things we didn't know about our new home. Will highly recommend this company to others.

Jenna Topola

21:53 21 Nov 19

Shady and Ariel did an amazing job of our furnace and were so respectful of my dogs and sleeping child! My baby even slept through the vent cleaning in his room! Amazing! Highly recommend these technicians or Benito who clean our furnace at our old home and he was great too.

Wendy Matthezing

19:40 19 Nov 19

Service beyond expectation. The team arrived on time, they were efficient and very knowledgeable. Andrew and his partner (sorry forgot the name) were kind and true professionals. They saved our family from a huge fire hazard with our dryer vent being clogged. We had no idea. We look forward to having Alberta Furnace Cleaning back again. Keep up the good work!!

Sheryll Cirujano

19:12 01 Nov 19

Staffs are all professional starting in the booking of our appointment. 2 guys who came over to do the service are nice and very informative. Over all 2 thumbs up for you guys!!! We will definitely refer your company to our friends!!! Thank you...

J. Kraska

18:51 30 Oct 19

During every step of this process from booking, to confirming the appointments, to the techs showing up, this company has done amazing. Today I had Bendito and Mike as my technicians and they were quick, funny, informative, and knowledgeable. They genuinely cared about the work they were doing, keeping my home safe, ensuring that they kept me informed of the entire process, and were not afraid to let me follow them around to learn things. Both gentleman were happy to point out things they saw, or to watch for in future as well as make recommendations as to what I may want to look at in future. I was also impressed that your techs carried washable filters as this is something I have had a heck of a time finding for a reasonable price point. I will definitely use you again in future, and recommend to others.

Howard&Betty

18:57 27 Oct 19

Effective, Efficient, Cost Competitive: Have used AB Furnace Cleaning a number of times over they years. Easy to book the appointment. Notified us of window when they would arrive and did so. Technicians, Arnold and Michael were very courteous & friendly. Excellent service. We highly recommend and will be hiring them again in the future. Thank you!

N Halabi

16:33 23 Oct 19

The entire process from the estimate, booking the appointment, to the actual service itself has been hassle free. Communication has been 10/10. Everyone I spoke with on the phone was very pleasant & knowledgeable. The tech's Andrew & Ador were fantastic. Right on time, respectful of the house, very polite, & mindful of the cat & dog. Everything was explained up front, & I was kept well informed during the whole appointment. I will definitely have them back when it's time.

Terry Mitchell

04:12 23 Oct 19

I would like to take this opportunity to express my appreciation of the professionalism that the service technician (Andrew) exhibited during the inspection of our furnace and the cleaning of our heating ducts. The entire service was completed in a timely fashion with careful attention to ensure no interruption of our ongoing activities at the time. The technician was eager to provide answers to any questions that came up and made sure we were aware of what was all involved in our service package. A very enjoyable and satisfying experience! Thanks!!

Carolyn Leppington

20:53 19 Oct 19

This was the first time I had the furnace cleaned at this home. Benito and Thuy took the time to explain the process and answer the numerous questions I had to ensure that the cleaning was going to be thorough. Benito explained why they used a whip agitator instead of a brush (so it can pass through elbows), and the different processes used in cleaning upstairs versus downstairs vents. After the cleaning, Benito reviewed the findings: Our vents were pretty clean, old humidifier should be cleaned or removed, removal of filthy washable filter. In addition, Benito and Thuy were both friendly and kind to my house. I will be requesting them next time!

Sara Lafleur

15:58 15 Oct 19

Andrew and his work partner we’re so very nice, very courteous, hard working and we’re very sweet to my 2 year old son. Andrew answered all my questions and knew what he was talking about. They went out of their way to fix things and clean things that were not part of their job like cleaning the little dryer vent duct inside my dryer and screwed in the duct tubing that wasn’t fastened into my wall correctly. They do a call back quality check which I love, kept my house clean and had something over my front door to only let the tube come in so the cold didn’t come in. Will always go with Alberta Furnace Cleaning. Thank you guys!!

Dr. Stephanie Liu

02:41 04 Oct 19

Great experience on the phone with Evan scheduling our appointment. The two techs that came to our house Benito and Arnold were excellent - very friendly and knowledgable. They did a great job cleaning our furnace and we are very happy with the service we received Alberta Furnace.

syndy berko

23:26 18 Sep 19

I just got my vents and furnace cleaned today and the 2 guys that came in were super nice and informative. I was really happy with the service they provided. thank u

Jesse Piech

17:37 03 Sep 19

Great service and great work. Fair prices. Super friendly. Great experience. Thank you

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