COVID-19 Response

Cleaning with Care – Our Coronavirus Response

May 30, 2025 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

  • Stringent sick policies
  • High focus on hand washing and use of hand sanitizer
  • Observing physical distancing, and eliminating hand shaking
  • Increased frequency of disinfection of vehicle touch points
  • Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

  • Let us know if anyone in your home is self isolating or quarantined – we will reschedule your appointment
  • Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
  • We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: 

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones

President

Alberta Carpet & Furnace Cleaning

Alberta Furnace Cleaning Reviews

Benito and his partner gave exceptional service for us. They came when they said they would, were quick and efficient. We had fewer vents than first estimated so were even able to get a lower price than the initial quote. They were professional, polite and friendly. We highly recommend them if you are looking for a furnace cleaning. They also gave great advice, don't wait until the fall to clean your furnace, do it now when they have more times available and if you have air conditioning then it's good to have them clean for the summer too.

- The Real Tracie Gray

Andrew M and Roberto M were fantastic! They were super friendly from the start and they explained what they were going to do. From the booking request to the attendance of the techs everything was well communicated. I would highly suggest using this company to anyone needing to have their furnace serviced and ducts cleaned. Thanks so much!

- Amanda Amyotte

We had Edison and Roberto out to our home to clean our furnace vents and dryer. They were extremely polite, professional, thorough and efficient! They explained the entire process before they got started and even as they were working. I really appreciated the care they took to wear boot covers, lay down mats, and seal the front door. I couldn't have asked for a better customer experience! Alberta Furnace also offers competitive pricing and I was really pleased with the communication provided before and after our service. All around, a great experience with wonderful people every step of the way! Oh yeah, and clean vents too 😉

- Aimee Canepa

The crew who came out was very knowledgeable. I appreciated that they were thorough and honest. I didn’t realize the humidifier filter was a thing and they showed me it was time for a change. Overall, fast friendly service all around. Would use them again.

- Liz Kulikowski

This company knows their stuff, provides great customer service and excellent work. I’m totally happy with how the two very friendly and knowledgeable associates cleaned my furnace, vents, dryer vent and AC coil. I will certainly book my next appointment with them.

- Mark

TEXT US