COVID-19 Response

Cleaning with Care – Our Coronavirus Response

September 28, 2022 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

  • Stringent sick policies
  • High focus on hand washing and use of hand sanitizer
  • Observing physical distancing, and eliminating hand shaking
  • Increased frequency of disinfection of vehicle touch points
  • Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

  • Let us know if anyone in your home is self isolating or quarantined – we will reschedule your appointment
  • Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
  • We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: 

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones

President

Alberta Carpet & Furnace Cleaning

Alberta Furnace Cleaning Reviews

Alberta Carpet and Furnace Cleaning were excellent. When I asked for a quote, they called me right away and sent it with all the details and pricing. They advised their arrival time and were punctual. Upon arrival, the technicians, Andrew and Lance, put their masks and shoe covers on and went through the service and what it entailed. They were efficient, considerate, thorough, courteous, kind, and professional throughout whole process and went above and beyond to explain details and suggest maintenance best practices to ensure the upkeep of the furnace. They processed payment and sent my receipt with details immediately to my email. I will definitely use again and would highly recommend Alberta Carpet and Furnace Cleaning for their transparency and exceptional work. I applaud Lance and Andrew for their impeccable customer service and professional expertise. Thank you!

- Cecilia Latorre

They were very good and prompt at there job! They were easy to talk to and they explained to me what they were doing! They made sure that my cat Coco was ok and safe before I could move her! I would recommend this company to anyone! I will be calling them back in 2 years! I give you 10 stars!! Thank you again 😊

- Jen Langford

Hey a huge shout out to Andrew and his crew. They were fun to interact with and made a stressful situation for me into a pleasant journeyman interface. I like a person that loves their tools and enjoys demonstrating that skill. WELL DONE ANDREW. Thank you for an enjoyable experience.

- Michael Turner

Fantastic service! Prompt, courteous, clean and very professional. The actual price was less than the original quote. If your looking for a great company, look no further.

- Scott Garner