Resources + Tips

Finished Basement Problems (aka Buried Drop Cold)

What is a “buried drop cold”?

In an unfinished basement or basement with removable ceiling tiles, access to the main supply and return lines of your ductwork is very easy, which assists us in making appropriate access points to ensure a thorough cleaning of your system.

Unfortunately, drywalled basement ceilings can prohibit us from fully accessing your system to ensure that thorough cleaning. Of particular concern is a situation that we call the “buried drop cold”. This is a situation in which your main cold (return air) duct has a bend or drop in it, and the ducting on the lower side of this drop is encased in drywall.

Why is this a problem?

In the course of our cleaning, we use our high pressure RotoWhip and airline through each vent, to blow dust and debris down to the main ductwork in the basement, where our large vacuum hose is attached, and it can be sucked out. If the dust and debris gets trapped in the lower ductwork and the vacuum is attached in the higher section, there may be a significant amount of dust and debris that we are unable to remove from the system. Because we fully guarantee our work, we are unable to clean in this situation.

What can be done about this?

In order to complete the thorough cleaning of your furnace & ducts, you will need to either cut a hole for us, or have a contractor cut a hole and install a grate so that we can access the ductwork on the lower portion of the main duct run.

Why can’t Alberta Furnace Cleaning cut a hole in my ceiling or wall?

We are really good at cleaning furnaces and ducts, but we’re not very good at cutting holes in houses. You wouldn’t want your dentist to perform open heart surgery on you, right?


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Alberta Furnace Cleaning Reviews

The technicians were efficient and very friendly. They explained what they how and what they were doing. The only thing was there was some sort of residue left on the concrete from their truck all the way to our front door that was not there before they arrived. (Dark stains on our driveway, walkway and front steps leading into the house).

- Maureen Miyagishima

We had Edison and Roberto out to our home to clean our furnace vents and dryer. They were extremely polite, professional, thorough and efficient! They explained the entire process before they got started and even as they were working. I really appreciated the care they took to wear boot covers, lay down mats, and seal the front door. I couldn't have asked for a better customer experience! Alberta Furnace also offers competitive pricing and I was really pleased with the communication provided before and after our service. All around, a great experience with wonderful people every step of the way! Oh yeah, and clean vents too 😉

- Aimee Canepa

This company knows their stuff, provides great customer service and excellent work. I’m totally happy with how the two very friendly and knowledgeable associates cleaned my furnace, vents, dryer vent and AC coil. I will certainly book my next appointment with them.

- Mark

Fantastic TEAM of office admin & cleaning professionals! Excellent service from the moment the estimate was confirmed, the appointment time was arranged and the reminder texts were sent prior to their arrival. The service teams were punctual, polite and SUPER professional! Protective floor mats were placed, shoe guards were used and the Furnace & carpets were thoroughly cleaned and completed in a timely manner. Thank you again for the excellent service :-)

- Alixe Regan

Glad we got Alberta Furnace. The price was reasonable for a thorough job. Tic & Roberto did an amazing job today! They worked hard even pointing out things on the furnace to look out for. They were kind and polite and when we get our furnace cleaned again, I would certainly hope for these 2 gentlemen.

- Sandra Crabtree

The guys called to inform us that they will arrive early which was great. They were friendly, respectful, professional, explained what they were about to do, clean, placed protectors on the floor and around furnitures. Overall we are 100% satisfied with their service.

- Rosalia Giralao

The technicians were efficient and very friendly. They explained what they how and what they were doing. The only thing was there was some sort of residue left on the concrete from their truck all the way to our front door that was not there before they arrived. (Dark stains on our driveway, walkway and front steps leading into the house).

- Maureen Miyagishima

We had Edison and Roberto out to our home to clean our furnace vents and dryer. They were extremely polite, professional, thorough and efficient! They explained the entire process before they got started and even as they were working. I really appreciated the care they took to wear boot covers, lay down mats, and seal the front door. I couldn't have asked for a better customer experience! Alberta Furnace also offers competitive pricing and I was really pleased with the communication provided before and after our service. All around, a great experience with wonderful people every step of the way! Oh yeah, and clean vents too 😉

- Aimee Canepa

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