Resources + Tips

Finished Basement Problems (aka Buried Drop Cold)

What is a “buried drop cold”?

In an unfinished basement or basement with removable ceiling tiles, access to the main supply and return lines of your ductwork is very easy, which assists us in making appropriate access points to ensure a thorough cleaning of your system.

Unfortunately, drywalled basement ceilings can prohibit us from fully accessing your system to ensure that thorough cleaning. Of particular concern is a situation that we call the “buried drop cold”. This is a situation in which your main cold (return air) duct has a bend or drop in it, and the ducting on the lower side of this drop is encased in drywall.

Why is this a problem?

In the course of our cleaning, we use our high pressure RotoWhip and airline through each vent, to blow dust and debris down to the main ductwork in the basement, where our large vacuum hose is attached, and it can be sucked out. If the dust and debris gets trapped in the lower ductwork and the vacuum is attached in the higher section, there may be a significant amount of dust and debris that we are unable to remove from the system. Because we fully guarantee our work, we are unable to clean in this situation.

What can be done about this?

In order to complete the thorough cleaning of your furnace & ducts, you will need to either cut a hole for us, or have a contractor cut a hole and install a grate so that we can access the ductwork on the lower portion of the main duct run.

Why can’t Alberta Furnace Cleaning cut a hole in my ceiling or wall?

We are really good at cleaning furnaces and ducts, but we’re not very good at cutting holes in houses. You wouldn’t want your dentist to perform open heart surgery on you, right?


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Alberta Furnace Cleaning Reviews

This company knows their stuff, provides great customer service and excellent work. I’m totally happy with how the two very friendly annd knowledgeable associates cleaned my furnace, vents, dryer vent and AC coil. I will certainly book my next appointment with them.

- Mark

The technicians were efficient and very friendly. They explained what they how and what they were doing. The only thing was there was some sort of residue left on the concrete from their truck all the way to our front door that was not there before they arrived. (Dark stains on our driveway, walkway and front steps leading into the house).

- Maureen Miyagishima

I had an excellent experience with Alberta Furnace Cleaning. They promptly arrived on the first working day of the year, despite the cold weather. Their team provided detailed explanations regarding the service performed and offered helpful tips for maintaining my units. I am confident that I will book with them again in the next few years.

- Ramir L

The men who did the work were extremely friendly and professional. They were sure to introduce themselves to each of us properly. They explained everything they were doing and even showed us before and after pictures. They were very respectful of our home and used boots covers each time even when going back and forth from outside to in. They cleaned and wiped up their work areas before they left, which was very appreciated. We would hire them again, without hesitation.

- Melanie Collins

Alberta Furnace crews are professional and thorough from appointment to home service. I had my furnace serviced by someone else before and I can say that Alberta Furnace is far better. They protect the corners, walls and floors of the house and leave no marks behind. Their equipments are state-of-the-art. The best in what they do! Price is fair as well.

- Antonio Jr Reyes

A big shout out to Andrew and Aaron from Alberta Furnace Cleaning. My husband and I had recently renovated our home and were noticing a fine dust on everything that I couldn’t keep up with. Andrew and Aaron came in and cleaned the furnace, air conditioning unit and all the duct work. It was shocking to see what the found - construction debris, dog toys, tennis balls etc. They definitely have the equipment to thoroughly clean the mechanical and duct work. Both workers used care in removing vent covers, and cleaned all surfaces, properly replacing the grills when done. They were on time, efficient, polite and respectful of ourselves and our home. I could not be happier.

- Kerri Davis

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