Alberta Furnace Cleaning Home
780-444-3828
Mon - Sat: 7am to 6pm | Sun: 9am to 5pm
Maintenance, Resources + Tips

Furnace is Broken

(This page is information for the rare situation of customers who recently cleaned with us and are experiencing furnace problems soon after – if you are just looking for someone to fix your broken stuff, learn more about our trusted referral partner for repairs and installations here).

We Are So Sorry.

The fact of the matter is that when cleaning up to 10,000 homes per year, occasionally we do make mistakes. 

What happens if a problem comes up while you’re at my home?

Very rarely, after a cleaning, a furnace may not work. While we do everything we can to avoid this (pre-testing your system, watching for warning signs such as fragile wiring, etc), we sometimes miss something.

We pre-test your system prior to leaving to identify if any functional issues are present. If we identify a problem, we try to solve it on site. If we cannot – depending on the issue, we will attempt to arrange for our referral partner, A1 Heating, or a heating company of your choice to solve the problem as soon as possible.

What happens if a problem comes up after you leave?

If somehow (very very rarely) there is an urgent problem with your system that arises soon after your cleaning, please contact us as soon as possible. If it is after hours and you have no heat and it is cold, contact a heating company, or our trusted referral partner A1 Heating at 780-458-0912.

If there is a non-urgent problem, question or concern that arises soon after cleaning, please contact us as soon as possible and we will attempt to troubleshoot on the phone, or if necessary, to arrange a free of charge follow up visit to assess the situation.

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Alberta Furnace Cleaning Reviews

A big shout out to Andrew and Aaron from Alberta Furnace Cleaning. My husband and I had recently renovated our home and were noticing a fine dust on everything that I couldn’t keep up with. Andrew and Aaron came in and cleaned the furnace, air conditioning unit and all the duct work. It was shocking to see what the found - construction debris, dog toys, tennis balls etc. They definitely have the equipment to thoroughly clean the mechanical and duct work. Both workers used care in removing vent covers, and cleaned all surfaces, properly replacing the grills when done. They were on time, efficient, polite and respectful of ourselves and our home. I could not be happier.

- Kerri Davis

Professional and Excellent Service! The team explained the entire process clearly and even showed me how dusty the furnace was. They performed their duties meticulously, ensuring everything was cleaned thoroughly. Highly recommend their services!

- SB

I recently had Alberta Furnace Cleaning come over to clean my furnace and ducts, and they did an amazing job! They were super quick but still really thorough. The team was also very friendly and easy to talk to. I’m really happy with their service and would definitely recommend them to anyone needing their furnace or ducts cleaned.

- Larysa Bilous

Great experience from start to finish. Easy to schedule, great communication and helpful information provided in advance. The techs were friendly, professional, and sweet. My house smells cleaner and it was money well spent. Will be booking again in a couple years for the next clean!

- Kelly Johnston

Alberta Furnace Cleaning and its awesome crew, Jospeh, Salvador and Ali, did a wonderful job! They were very informative, so personable and efficient! We also appreciated their concern and attentiveness with our pets and our home! Highly recommended!

- Anna Dawson

I recently had my furnace cleaned by this company and I couldn't be happier with the service. The technician was very knowledgeable and took the time to explain everything to me. The price was very reasonable compared to other companies in the area. I highly recommend them for any furnace cleaning needs.

- Rewa Arabi

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